Returns & Exchanges

At Viasox, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day hassle-free return and exchange policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping location; once received and inspected, we will process your refund or ship your exchange within 5-7 business days.