Frequently Asked Questions
Everything you need to know about your Viasox experience.
What makes Viasox socks different from standard socks?
Viasox specializes in non-binding, high-stretch socks designed specifically for individuals with diabetes, edema, or neuropathy. Our products offer superior comfort without restricting circulation.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
How should I care for my Viasox products?
To maintain the quality and elasticity of your socks, we recommend machine washing them in cold water on a gentle cycle and tumble drying on low heat.
Do you offer different sizes?
Yes, we provide a comprehensive size guide on each product page. Our socks are designed with extreme stretch to accommodate a wide range of calf and foot sizes comfortably.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.